Non Motor Claim

Support During UAE Floods: Important Information Update

Dear Valued Client,

The recent floods in the United Arab Emirates have undoubtedly impacted many lives, and our thoughts are with everyone affected during this challenging time.

As your trusted insurance broker, Gargash Insurance Services stands committed to supporting you. We understand that navigating the aftermath of natural disasters can be overwhelming, and we want to assure you that we are here to help you efficiently and effectively.


Our Support Measures: 

Prompt Claims Handling: Our dedicated team of claims professionals is ready to assist you. If you’ve been affected by the floods, please contact us as soon as possible. We’ll initiate the claims process promptly and guide you through every step.


Recommended Initial Documents:

  • 1. A brief incident report
  • 2. Photos evidencing the damage sustained
  • 3. Location details
  • 4. Policy number
  • 5. Name and phone number of the contact person


How to Report a Claim:


Our Assurance:
We assure you of our unwavering support during this time of recovery. Gargash Insurance Services
has been a leading broker in the UAE for 30 years, connecting individuals, families, and businesses
with the best insurance solutions.


Reach Out to Us:

If you have any questions or need assistance, please don’t hesitate to contact us. Our offices are
conveniently located in Dubai, Abu Dhabi, and Sharjah:


Dubai Office:
Address: Office #305, 3rd Floor, Pyramid Centre, Umm Hurair Road, Oud Metha
Boardline Number : 04-3379800
Dedicated Contact : Errol H Tel: +971 55 148 6297 & Email:


Sharjah Office:
Address: No. 602, 6th Floor, Bel Rasheed Tower 1, Al Majaz 1, Buhaira Corniche
Boardline Number : 06-5754848
Dedicated Contact: Sanhas C Tel: +971 52 628 7445 & Email:


Abu Dhabi Office:
Address: #302, 3rd floor, Dhafir Tower, Fatima Bint Mubarak St (Najda street)
Boardline Number : 02-6717100
Dedicated Contact: Nehal Ahmed Tel: +971 55 4983835 & Email:


In the meantime, we request you to take the following measures to mitigate and minimise losses
caused due to the floods / rain / storm :

  • Monitor weather conditions constantly and implement appropriate measures to reduce the extent of damage caused by flooding.
  • Document the situation through photographs, as they can be instrumental in substantiating your claims when requested by the loss adjusters.
  • Eliminate stagnant water and remove any debris caused by the flood. Thoroughly clean and sanitise all items exposed to moisture.
  • Survey the affected premises to evaluate potential risks such as exposed electrical wiring, structural damage, gas leaks, or excessive dampness.
  • Confirm that the fire protection system is operating effectively.
  • If salvaging is possible, segregate the damaged and undamaged stocks.
  • Thoroughly dry and clean mechanical equipment before restarting and monitor for any irregularities.


Thank you for choosing Gargash Insurance Brokers as your insurance partner. We remain
committed to serving you during this challenging period.

Best Regards,
Claims Department Gargash Insurance Services