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Online PlansStep-by-Step Process to file Car Insurance Claims
Been in an accident? Don't worry, Gargash Insurance is here to help!
As your trusted insurance broker, we understand the stress of dealing with a car accident. That's why we're dedicated to making your claims process as smooth and hassle-free as possible. We are here to support you at all times.
How to Submit a Car Insurance Claim Online
Here's how you can report a claim:
- Step 1: Intimate Your Claim within 24 hours of the incident
If you have any questions or need assistance, please don’t hesitate to contact us through our website or Helpline numbers.
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Use our online claims portal |
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Visit our branch locations |
DUBAI |
SHARJAH |
ABU DHABI |
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Address |
Office #305, 3rd Floor, Pyramid Centre, Umm Hurair Road, Oud Metha |
No. 602, 6th Floor, Bel Rasheed Tower 1, Al Majaz 1, Buhaira Corniche |
#302, 3 rd floor, Dhafir Tower, Fatima Bint Mubarak St (Najda street)
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Boardline Number: |
04-3379800 |
06-5754848 |
02-6717100 |
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Common Helpline |
800-GARGASH |
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- Step 2: Gather the Required Documents for Claim Submission & Processing
To expedite the claims process, we kindly request that you keep the following documents ready to register and report your claim with the insurance company
a) Police report: The steps to download Police Report as per Emirate where your Vehicle is registered is given below:
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EMIRATE |
INSTRUCTION |
LINK |
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Dubai |
Use the Dubai Police Website link to access the ‘To Whom It May Concern Certificate’ section. Follow the process and download the report.
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https://www.dubaipolice.gov.ae / Mobile App |
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Sharjah |
Use the Sharjah Police HQ Website to access the ‘To Whom It May Concern Certificate’ section. Follow the process and download the report.
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www.shjpolice.gov.ae / Mobile App |
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Abu Dhabi |
Use Abu Dhabi Police website and register using UAE Pass |
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Other Emirates |
Visit your respective Police Station/ Offical Website to get the Vehicle Damage Certificate
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b) Driving License (front and back)
c) Emirates ID (front and back)
d) Vehicle registration card/Mulkiya (front and back)
e) Photos of damage sustained by your vehicle, in the event of an accident, or natural disasters like rain/flood etc.
- Step 3: Claim Processing and Settlement
Once you've submitted your claim and required documents, our team will assist you as follows:
· Review Your Claim: We'll thoroughly assess your claim details to ensure it falls under your policy coverage. If any additional information is required, we will be contacting you on your registered email and phone number
· Contact You: A dedicated claims assistant will keep you updated throughout the process and answer any questions you may have.
· Arrange Repairs (if applicable): We will help you find a network garage for repairs authorized by your insurer.
· Settlement: Once your claim is approved, we'll deliver a prompt and efficient settlement.
Our Assurance:
We assure you of our unwavering support during this challenging time. Gargash Insurance has been a leading insurance intermediary in the UAE for 30 years, connecting individuals, families, and businesses with the best insurance solutions.
Thank you for choosing Gargash Insurance as your preferred insurance partner.
