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Question:

Can I visit a hospital not listed in my network provider list?

Answer

Yes, you can avail coverage outside the hospital network included in your insurance plan, subject to the terms and conditions of the chosen policy. Visiting non-network hospitals typically results in higher deductibles and out-of-pocket costs.

In case of any life-threatening emergencies, the member can access non-network providers with a case notification to the insurer within 24 hours from the time of incidence. You can submit a claim to your insurance company to get reimbursed for the medical expenses incurred.

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