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Agency and non-agency repairs
One of the few points you should bear in mind while buying a motor insurance policy to avoid disputes in the event of a claim is to check whether the vehicle would be repaired in the Agency or will undergo repairs in one of the panel workshops of the Insurance Company, also known as Non-Agency Repairs. Agency Repairs: If you opt for agency repairs, you can get your damaged car repaired at a car dealership from where you bought your car. An insurance policy with ‘agency repair’ guarantees that the insurance company will have your car repaired at the manufacturer’s official dealer, importer or agency. Agency repairs guarantee quality service by ...

Deductible in motor insurance policy
Insurance policy documents are usually laden with confusing technical jargons and clauses for laymen. In Motor insurance policy document, you will come across a condition “deductible” or “excess”. In some policy documents, it is mentioned under Special Conditions saying: “The Insured or his representative shall bear AED --- out of the indemnity due in accordance with the terms and conditions.” A car deductible is an amount of money a customer has to pay in the event his vehicle meets with an accident due to his ‘own fault’ or an ‘unknown fault’ where recovery is not possible. Thus, it is part of the claim which is paid by the policyholder before ...

What’s covered in fire insurance policies
There have been a number of fire incidents, including those on the high rises, in the UAE. Negligence on the part of building owners in following the fire safety code will mean that they will end up paying for the services by the authorities in case of a fire. A business owner who failed to ensure that his facility followed the fire safety code was handed a AED80,000 bill to cover the expenses for putting out the fire that broke out at his establishment.  The charges were based on the number of hours spent on extinguishing the fire, the number of fire engines and firefighter teams used, and workers and ...

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